Timber Buildings Terms & Conditions
In these Conditions of Sale, the following terms shall have the following meanings:
a) "The Company" refers to Newton & Frost.
b) "The building(s)" means the building, erection, or construction, or the part or parts thereof,
described in the Order, including all items incidental or ancillary thereto as specified in such Order.
c) "The Customer" refers to the person or persons, firm, or company who has agreed to purchase
No variation of these conditions shall apply unless confirmed in writing by the Company from its
Head Office. No employee, other than a director, has the authority to verbally or in writing, agree to
any variation of these terms.
A non-refundable deposit of 50% of the cost is to be paid at the point of sale, with the balance to be
paid prior to delivery.
The balance of payment is due to the Company once the customer has been notified by the
Company of the agreed delivery date, provided that the agreed deposit has been paid to the selling
Payment can be made by credit card, debit card, bank draft, or personal cheque. The sums shall not
be treated as paid until all cheques, bills, etc. have been honoured.
Until the Company has been paid in full for the building(s), even though the risk shall have passed to
the customer, the property of the building(s) shall not pass to the customer but remain vested in the
Company until full payment has been received by the Company. Until such time, the customer shall
hold the building(s) as Bailee for the Company.
Failure to pay on time will delay delivery.
In the event of default by the customer, the Company shall be entitled forthwith to repossess any
building(s) which remain the property of the Company. The customer shall allow the Company
access and entitlement to enter the premises where the customer is in occupation or to where any
such building(s) may be for the purpose of such repossession.
The customer shall only be at liberty to resell the goods purchased from the Company prior to the
passing of title on the condition that it will hold on trust for the Company so much of the proceeds of
the sale as are necessary to discharge payment in full to the Company.
Where the customer requires a delay in the immediate processing of an order, the Company
reserves the right to vary the price accordingly or request that the building(s) is/are paid for in full at
the time of order, or the Company is notified of the customer's intention to delay the order.
The Company reserves the right to make minor alterations to the specification without notice.
Illustrations, photographs, descriptions, information, and statements contained in the Company's
brochures and literature are intended only as a general guide and do not form any contract.
Responsibility of the Customer
It is the responsibility of the customer to ensure that all permissions, approvals, and other consents
are obtained. The customer will keep the Company indemnified against all liability costs and
expenses which may arise in the event of the building(s) being erected without any necessary
permission, approval, or consent.
Timber is naturally porous. Whilst the pressure treatment we use is to prevent the timber rotting, it
does not make it waterproof. The customer bears the responsibility of ensuring that their building is
treated with a good quality water resistant paint or stain after installation.
NFF strongly recommend the use of a vapour barrier which must be fitted during the manufacturing
process. NFF also strongly recommend that air vents are fitted as they promote proper air
circulation within the building.
Typographical and/or clerical errors or omissions shall be subject to correction.
Delivery Terms and Conditions
The customer must inform the Company of any overhead power cables, other services or
obstructions that may cause injury or harm at the point of sale.
The customer must provide complete and accurate address details for delivery.
All dates and time periods given by the Company or selling agent are business estimates only. While
the Company will make its best efforts to adhere to these estimates, the Company will not be held
liable for any direct or consequential losses resulting from delays in delivery caused by the customer.
The Company will not be held responsible for any delays caused by adverse weather conditions,
transportation delays, or other causes beyond its control. Such delays shall not be a basis for order
The customer must notify the Company of any difficulties regarding access from the public highway
to the delivery address, and the Company reserves the right to make an additional delivery charge in
such cases. Failure to provide suitable access will result in the building being left as near as possible
to the access point.
The customer must ensure that there is adequate access to the delivery site during working hours
(7.30am-5pm Mon-Fri) at the time of delivery. Failure to provide adequate access will result in the
building being left at the front of the property. If the building was to be installed, the customer will
be responsible for arranging their own installation at no reduction in cost from the Company.
The customer must provide legal parking space for the Company's vehicles and any necessary
permits or parking tickets.
Installation Terms and Conditions
The customer must ensure a minimum clearance of 600mm at the sides and rear of the building,
1.5m to the front and 1.5m above the roof for installation purposes.
The customer must provide a clear working area, including the removal of shrubs, plants, trees, and
cables as necessary.
The customer is responsible for ensuring that the prepared base area is firm, level, of the correct
size, and completed. Soil or turf is not adequate for permanent buildings. If, on arrival, the base area
is unsuitable, the Company reserves the right to make an additional charge to cover labour and
The customer is responsible for ensuring that concrete, groundwork, or brickwork plans are followed
with a high degree of accuracy. The concrete and brickwork must be completed two weeks prior to
installation. The Company will then require a site visit to check the work before installation can
The Company will ensure that reasonable care and skill are employed in carrying out the installation
work. The Company may sub-contract the whole or any part of the work.
The customer must inspect the building(s) upon delivery and notify the Company in writing within 7
days of any complaint that the building(s) is incomplete and/or damaged. Failing such written
notification, the customer shall be deemed to have accepted the building(s) as complete and intact.
Timber is a natural material that can absorb and release moisture. Under certain conditions, some
movement is unavoidable. The Company cannot be held responsible for shakes, shrinkage, splits,
and knots which are natural features of timber.
The customer is responsible for treating untreated buildings as soon as possible following
The risk in the building(s) shall pass to the customer upon delivery to the designated address.
The Company recommends that the customer maintains an adequate flow of air through the
building to prevent condensation. The Company does not give any guarantee, warranty, or other
representation against condensation.
Any adjustments or repairs required for doors and windows are the responsibility of the customer.
Our installers are happy to advise upon request while on-site.
Self-install Buildings and Alterations
The Company shall not assume any responsibility for self-install buildings, or any modifications made
to the building by the customer.
Adverse Weather Conditions
The Company shall not be held liable for any damage caused by adverse weather conditions.
Placement of Mobile Structures
The Company may provide advice on the placement of mobile structures. However, the client shall
bear ultimate responsibility for ensuring the location's suitability in all instances. All sites must be
reasonably level, and if future re-positioning is intended, the customer should plan for how the
movement can be achieved. It should be noted that mobile structures erected on ground that is out
of level or undulating are more likely to suffer from structural or weathering problems over time due
to the settlement of the structure into the land profile.
It is the customer's responsibility to ensure that the building complies with all planning and building
regulations at all times.
Changes to Terms and Conditions
The Company may modify these terms and conditions from time to time and post a new version on
the website, which supersedes all previous versions. It is the customer's responsibility to regularly
check the latest version of the terms and conditions on the website. The Company recommends
printing a copy of the terms and conditions for future reference. This shall not affect the customer's